Legal information

Privacy Policy

Last updated: 8 September 2026

Information we collect

We collect only the information needed to answer enquiries and process orders. This may include your name, phone number, city, delivery address, selected products, specifications, order total and messages you send us. We do not ask for card passwords, mobile-wallet PINs or banking login details.

How we use information

We use this information to prepare quotations, confirm availability and payment, arrange delivery or installation, maintain order records, prevent misuse and meet applicable accounting or legal duties.

Service providers

Our website and order system may use Netlify for hosting and storage, Google services for authorised business records, and WhatsApp when you choose to contact us. These providers process data under their own terms and privacy policies. We do not sell customer information.

Retention and security

We retain information only while it is reasonably needed for the purposes above or required by law. We use access controls and restricted administrative tools, but no internet system can guarantee absolute security.

Your choices

You may ask to access, correct or delete information we hold about you, subject to records we must retain for lawful business purposes. You can reject optional analytics through the cookie notice.

Contact

For privacy questions, contact us using the details below.